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CDK Global, a dealer management software , experienced cyberattacks leading to a multi-day outage affecting operations. We, at Volkswagen Financial Services and Volkswagen Group of America, are working diligently to offer support to our dealers during the outage.
Your approved credit application is valid for 30 days, so you have this window of time before you would need to reapply.
You have the option to begin the payoff process with Volkswagen Financial Services via My Account Opens an external link
. When you’re logged in, click “Get a payoff quote” on the right side of the homepage to get a payoff quote. From there, you’ll be provided with the required documentation to complete and send to us, along with your check.
If you are concerned about transitioning to a new vehicle at this time, you may qualify for a lease term extension. Log in to My Account Opens an external link
and navigate to Help Center > Message Center to send us a secure message.
In some states, DMVs may rely on CDK services , which may affect their capacity to transfer titles. We apologize for the inconvenience. Contact your local DMV before your visit to learn how they can assist you.
Volkswagen of America, Inc., believes the information and specifications in this website to be correct at the time of publishing. Model specifications provided may vary based on selected trim, options, and installed accessories . Specifications, standard features , options, fabrics, accessories and colors are subject to change without notice. Some features may be unavailable when your vehicle is built. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models . Ask your dealer about the availability of options and verify that the vehicle you ordered includes the equipment you ordered.
Computer generated image shown. Images of vehicles are for illustrative purposes only. Please see dealer for details and availability.